Rimes Health Point is committed to protecting your privacy and ensuring that your personal and medical information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following information:

  • Name, phone number, email address, and address
  • Date of birth, gender, and identification details
  • Medical history, prescriptions, and diagnostic reports
  • Appointment and consultation details
  • Payment and transaction information
  • Technical data such as IP address, browser type, and device information

2. How We Use Your Information

Your information may be used to:

  • Schedule and manage appointments
  • Provide medical consultations and healthcare services
  • Process payments
  • Deliver medicines and diagnostic reports
  • Communicate important updates
  • Improve our services and user experience

3. Data Security

We implement appropriate security measures to protect your personal and medical information from unauthorized access, misuse, or disclosure. While we strive to protect your data, no system can guarantee complete security.

4. Sharing of Information

We may share your information with:

  • Doctors and healthcare professionals
  • Diagnostic laboratories
  • Pharmacy and delivery partners
  • Payment service providers
  • Legal or government authorities when required by law

We do not sell or rent your personal information to third parties.

5. Cookies and Tracking

Our website may use cookies to enhance user experience, analyze website traffic, and improve functionality. You may disable cookies in your browser settings if you prefer.

6. Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections to inaccurate data
  • Request deletion of your information (subject to legal requirements)

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised effective date.

9. Contact Information

For any questions regarding this Privacy Policy, please contact Rimes Health Point through our official contact details.