By accessing or using the services of Rimes Health Point, you agree to be bound by the following Terms & Conditions.

1. Acceptance of Terms

By using our website, booking appointments, purchasing medicines, or using any services provided by Rimes Health Point, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree, please do not use our services.

2. Medical Disclaimer

  • Information provided on this website is for general informational purposes only.
  • It does not substitute professional medical advice, diagnosis, or treatment.
  • Always consult a qualified healthcare professional for medical concerns.
  • In case of emergency, contact local emergency services immediately.

3. Appointments & Consultations

  • Appointments are subject to doctor availability.
  • We reserve the right to reschedule or cancel appointments if necessary.
  • Users must provide accurate medical information.
  • False or misleading information may result in service refusal.

4. Payments

  • All payments must be made through approved payment methods.
  • Consultation and service fees once paid are generally non-refundable unless cancelled by Rimes Health Point.
  • Transaction charges, if applicable, may not be refundable.

5. Pharmacy & Medicines

  • Prescription medicines will only be dispensed upon valid prescription.
  • Users are responsible for proper usage of medicines.
  • Rimes Health Point is not liable for misuse or self-medication.

6. Diagnostic Services

  • Reports are generated based on standard laboratory procedures.
  • Delays may occur due to technical or operational reasons.
  • Users should consult doctors for interpretation of diagnostic results.

7. User Responsibilities

Users agree:

  • Not to misuse the website or services.
  • Not to engage in fraudulent, illegal, or harmful activities.
  • Not to attempt unauthorized access to systems or data.

8. Limitation of Liability

Rimes Health Point shall not be liable for:

  • Indirect or consequential damages.
  • Loss arising from incorrect information provided by users.
  • Service interruptions beyond our reasonable control.
  • Delays caused by third-party service providers.

9. Intellectual Property

All website content, including text, graphics, logos, and design elements, is the property of Rimes Health Point and may not be copied, reproduced, or distributed without prior written permission.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of services constitutes acceptance of updated terms.

11. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in West Bengal.